Alcatel Lucent
September 2009
The Guest

University of Technology Sydney: Education using technology

University of Technology Sydney’s upgrades its IP network with Alcatel-Lucent OmniSwitch solutions, delivering reliable connectivity to more than 27,000 users across Sydney.

The expert

Hospitality: Creating the Generation Y Guest Experience

Generation Y is the first "always on" generation. They don't go anywhere in the real world where they can't also access their virtual worlds. As a base point, hotels must ensure "always on" connectivity for Generation Y guests, then explore the opportunities of using technology to create services tailored to these guests and their hyper-connected lifestyles.

Trends

Making the Case for Mobilizing Unified Communications

To improve overall business performance, it is essential to address the productivity of mobile workers. Extending unified communications to mobile devices is a key element of our Dynamic Enterprise vision, and it offers a host of productivity and cost benefits.

Our vision

Enterprise 2.0 for the Dynamic Enterprise

The benefits of Enterprise 2.0 applications are now becoming clear; productivity, customer service, and employee retention are all beneficiaries. A recent Hinchcliffe & Company study highlights the key considerations for a successful Enterprise 2.0 deployment.